15-minute help
$29
Best for one focused question, a repair decision, or a simple setup issue.
Start quick check
Remote Help Pricing
Choose personal iPhone, Mac, or computer help.
Use remote help when you want step-by-step guidance for setup, storage, iCloud, email, photos, security checks, Mac cleanup, or everyday device confusion. Physical repair still belongs with qualified in-person service when hardware is damaged.
Best remote-help fits
- New iPhone setup, transfers, backups, and iCloud questions
- Storage cleanup, photos, email, apps, and account organization
- Mac, browser, files, updates, printer, and everyday computer issues
- Suspicious messages, privacy settings, and scam-check guidance
30-minute guided help
$59
Best for storage, iCloud, photos, backups, email, app setup, and most guided help.
Start guided help60-minute support
$99
Best for family devices, Mac help, senior-friendly support, and multi-step problems.
Start deep support
Family Tech Care
Request family tech care
Need recurring help for a household or parent?
Use the family plan request for regular help with phones, computers, email, updates, photos, scams, and everyday device questions.