Battery Decision Tool
Should you replace the battery, repair the phone, or move on?
Battery symptoms can come from battery age, charger problems, settings, weak signal, heat, apps, or a device that is simply near the end of its useful life. Use this tool before you spend money.
Important
If a battery is swollen, the screen is lifting, or the device gets dangerously hot, stop using it and seek qualified service. Do not press the screen back down or charge a device that appears unsafe.
Recommendation will appear here.
Enter the details above and run the tool.