Not sure what to book?

Start with the remote-help pre-screen.

Choose your issue first so the request is routed clearly: iPhone setup, iCloud, photos, storage, email, Mac, computer, security, senior help, or family device setup.

Choose your issue
Book Remote Help

Choose the right iPhoneXpert remote-help session.

Pick a session type, tell us what is happening, and request the best time. This is built for setup, storage, iCloud, email, app issues, Mac help, security checks, and repair decision support.

Session Selector

Estimate the right session

Quick Check

15-minute help

$29

Best for one narrow question, a quick repair decision, or a simple setup issue.

Request quick check
Deep Support

60-minute support

$99

Best for family devices, older users, Mac cleanup, multi-step transfers, and more patient support.

Request deep support

What remote help can do

Guide settings, backups, transfers, storage, email, browsers, app organization, privacy, and decision support.

What remote help cannot do

It cannot physically replace a screen, bypass account protections, recover every lost item, or guarantee service outcomes.

Safety rule

Do not share passwords, account recovery keys, private verification codes, payment details, or sensitive documents.

Booking Request

Request a remote-help session

Submit your issue, session preference, and ideal timing. This form creates a clean request without exposing private credentials.

Submitting a booking request does not require you to share passwords or sensitive account information.