Request received

Your repair estimate request was received.

Thanks for sending the repair details. If the device still turns on, check backup status before approving any repair.

Use Repair vs Replace Return home

While you wait

Do not share passwords, recovery keys, or verification codes.
Write down the device model and what changed before the problem started.
Keep the device charged if it is safe to do so.
Use the iPhone Help Wizard if you want another next-step check.